If you are not entirely satisfied with the item’s you’ve ordered simply return the goods to us in their original condition (in their original packaging) within 14 days of purchase (with a copy of your invoice) for a refund.

N.B. a 15% restocking fee will be applied to all returns (unless the item is returned through being deemed to be faulty).

If you with to return an item, you must contact us by Phone: 01792 582 000 (Mon-Fri 8.30am – 4.45pm) or by email: sales@cleanquip.co.uk stating the reason for your return along with your order reference and invoice number.

Please note: that you are responsible for the cost of all carriage incurred for the return of the item. You are also responsible for the condition of all goods returned as we cannot be held responsible if the item returns back to us as damaged in transit on it’s return journey.